Terms & Conditions

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Terms and Conditions – Inflatables

Airplay Bouncy Castles accept no responsibility for any damage or injury whilst our equipment is under hire to you.

  • Whilst on hire all equipment remains the property of Airplay Bouncy Castles.
  • Please ensure the delivery driver has free and easy access to set up the inflatable onto a clean flat surface (lawn or hall floor).
  • Airplay Bouncy Castles accept NO responsibility for damaged caused to underground plumbing and cables whilst securing the inflatable with ground pegs, please alert us to any that you are aware of.
  • Our inflatables are strictly for children under 14. Adults must not enter the bouncy castle.
  • Children are to be supervised at all times by an responsible adult over 18 years of age.
  • No shoes to be worn on the bouncy castle or mats.
  • If possible, take off spectacles, empty pockets, remove jewellery, badges and belts before going on the bouncy castle.
  • No rough play or somersaults are allowed.
  • The safe number of children on an inflatable at any one time is as follows: 10’x13’ = 6 max, 12′ x 15′ = 6max, bounce and slide = 6 max, Fun Run = 8 max, toddler play zone = 6 max
  • No child taller than the height of the side walls is allowed on the inflatable.
  • Larger users should be separated from smaller ones.
  • Ensure that no one with a history of back or neck problems is allowed on the inflatable as indeed any child who is feeling unwell.
  • Users are not to climb or hang onto the walls or arches of the inflatable as this is DANGEROUS and may damage the inflatable.
  • The children are not to bounce on the front step as this is used only for getting on and off the inflatable only.
  • No food, drink, chewing gum, toys or pets on the inflatable.
  • No signs are to be attached onto the inflatable.
  • No face paints, party poppers, coloured streamers or silly string are allowed as they can stain the inflatable.
  • No smoking, fireworks, fires or barbeques to be used near the inflatable.
  • Once the inflatable has been set up by the operator it must not be moved to a different location.
  • Periodic checks of the anchor points must be made.
  • If you wish to switch the inflatable off do so at the plug. Make sure users are clear of the inflatable when inflating and/or deflating so as not to cause injury.
  • In the event of rain or strong wind please evacuate the inflatable and switch off the blower. When re-inflated any wetness should be dried with a towel as the inflatable will be slippery and unsafe to use when wet.
  • If for any reason the blower fails, evacuate the inflatable immediately. Try pressing the safety reset button on the plug of the extension lead. If this does not work please contact Airplay Bouncy Castles 07789 700537.
  • If the inflatable is returned in a dirty or damaged condition a charge for cleaning or repair will be made.
  • Only our delivery driver is authorised to collect the inflatable and under no circumstances should any of the equipment be handed over to anyone other than our delivery driver.
  • Didi cars and happy hopperz are to used indoors only.

 

Terms and Conditions – Soft Play

Airplay Bouncy Castles accept no responsibility for any damage or injury whilst our equipment is under hire to you.

  • Whilst on hire all equipment remains the property of Airplay Bouncy Castles.
  • Please ensure the delivery driver has free and easy access to set up the soft play onto a clean flat surface.
  • Our soft play is strictly for children under 4.
  • Children are to be supervised at all times by a responsible adult over 18 years of age.
  • No shoes to be worn on the mats
  • No food, drink, chewing gum or pets are allowed on the soft play.
  • No signs are to be attached onto the soft play.
  • No face paints, party poppers, coloured streamers or silly string are allowed as they can stain the soft play.
  • Soft play, walk n rides, didi cars and happy hopperz are for indoor use only.
  • All balls are to be returned to the ball pool at the end of the hire or a charge will be incurred.
  • All soft play is to be returned to the mats at the end of the hire.
  • If the soft play is returned in a dirty or damaged condition a charge for cleaning or repair will be made.
  • Only our delivery driver is authorised to collect the inflatable and under no circumstances should any of the equipment be handed over to anyone other than our delivery driver.